Terms of Service

Last Updated: August 30, 2026

Welcome to Razzaq Vintage. These Terms of Service ("Terms") govern your use of our website and your purchase of products from Razzaq Vintage.

By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Razzaq Vintage

Razzaq Vintage is an online retailer specializing in vintage, pre-owned, and second-hand clothing and fashion items.

Throughout these Terms, "we", "us", "our", and "Razzaq Vintage" refer to Razzaq Vintage. "You" and "customer" refer to the person accessing our website or purchasing our products.

2. Eligibility

By using our website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement in your jurisdiction.

• The information you provide to us is accurate and complete.

• You will use our website only for lawful purposes.

• You will not use our website in a way that violates applicable laws or the rights of others.

If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors, sizes, brands, and condition information are accurate.

However, because many of our products are vintage or pre-owned:

• Items may show normal signs of previous use or age.

• Minor imperfections, fading, wear, or variations may exist.

• Colors may appear slightly different depending on your device or screen.

• Vintage sizing may differ from modern sizing standards.

• Product measurements should be considered when determining fit.

Any material defects or significant flaws that we are aware of will be described or shown as accurately as reasonably possible.

4. Product Availability

Products displayed on our website are subject to availability.

Because many vintage and pre-owned items may be unique or available in limited quantities, an item may become unavailable before an order is fully processed.

If we are unable to fulfill an order, we may cancel the affected order and provide an appropriate refund for any payment already received.

5. Prices

All product prices are displayed on our website in the currency shown at checkout.

Prices may be changed at any time without prior notice. A price change will not affect an order that has already been accepted, except where required by applicable law.

Depending on the destination country, additional costs may apply, including:

• Import duties

• Customs charges

• Local taxes

• Brokerage or handling fees

• Other government-imposed charges

Unless expressly stated otherwise at checkout, these additional charges are the responsibility of the customer.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or that the product is guaranteed to be available.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• Incorrect pricing or product information

• Product unavailability

• Suspected fraud or unauthorized activity

• Incorrect customer information

• Shipping restrictions

• Technical errors

• Violation of these Terms

• Other circumstances permitted by applicable law

If we cancel an order after receiving payment, we will arrange an appropriate refund.

7. Payment

Payment must be completed using one of the payment methods available at checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers. We do not generally store complete payment card details ourselves when payment processing is handled by a third-party provider.

8. Shipping and Delivery

We ship orders to locations available at checkout.

Delivery times provided on our website are estimates and may vary because of:

• Customs processing

• Weather or transportation delays

• Carrier delays

• Public holidays

• Incorrect or incomplete delivery information

• Circumstances outside our reasonable control

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional shipping charges may apply.

For international orders, the customer is responsible for complying with applicable import and customs requirements in the destination country.

9. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, GST, or other charges imposed by the destination country.

Unless specifically stated otherwise at checkout, these charges are not included in the product price or shipping charge and are the customer's responsibility.

Razzaq Vintage cannot guarantee that a particular shipment will be exempt from customs charges.

Customers should check their country's import requirements before placing an international order.

10. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Unless otherwise required by applicable law:

• Eligible returns must be requested within the stated return period.

• Returned items must meet the applicable condition requirements.

• Customers are responsible for return shipping costs.

• Original shipping charges are generally non-refundable.

• Return shipping costs are generally non-refundable.

• Refunds are issued after the returned item has been received and inspected.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded or waived.

11. Exchanges

Exchanges may be available depending on product availability.

Because many Razzaq Vintage products are unique or limited vintage pieces, we cannot guarantee that the same item or an alternative item will be available for exchange.

Customers may be responsible for applicable shipping costs unless otherwise required by law or agreed by Razzaq Vintage.

12. Cancellations

If you wish to cancel an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible and the customer may need to follow our Return & Refund Policy.

Where applicable law provides a statutory cancellation or withdrawal right, those rights will apply.

13. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Interfere with website security or functionality.

• Upload malicious software or harmful code.

• Copy or misuse our website content without permission.

• Use automated systems to collect website content without authorization.

• Impersonate another person or business.

• Engage in fraudulent or abusive activity.

We may restrict or terminate access to the website where reasonably necessary to protect our website, business, customers, or other users.

14. Intellectual Property

Unless otherwise stated, the content of the Razzaq Vintage website, including:

• Logos

• Brand names

• Product photography

• Text

• Graphics

• Designs

• Website layout

• Videos

• Other original materials

is owned by or licensed to Razzaq Vintage and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, publish, or commercially use our content without our prior written permission, except where permitted by law.

15. User Reviews and Content

If you submit a review, photograph, comment, testimonial, or other content to us, you confirm that:

• You have the right to submit the content.

• The content does not violate applicable law or another person's rights.

• The content is not fraudulent, misleading, defamatory, abusive, or unlawful.

Where permitted by law, you grant Razzaq Vintage permission to use submitted content for legitimate business purposes, including displaying it on our website and marketing channels.

We reserve the right to remove content that violates these Terms or applicable law.

16. Third-Party Services and Links

Our website may use or link to third-party services, websites, applications, payment providers, shipping providers, social media platforms, analytics services, or other external services.

Third-party services are governed by their own terms and privacy policies.

Razzaq Vintage is not responsible for the content, availability, security, or practices of third-party services that are outside our control.

17. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in our Privacy Policy and as permitted by applicable law.

18. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that:

• The website will always be available or uninterrupted.

• The website will be completely free from errors.

• All website content will always be current or accurate.

• The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Razzaq Vintage will not be responsible for indirect, incidental, special, consequential, or similar losses arising from your use of our website or purchase of products.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded or limited.

For customers in jurisdictions where statutory consumer protections apply, nothing in these Terms is intended to remove or reduce those protections.

20. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters

• War or civil unrest

• Government restrictions

• Strikes

• Internet or telecommunications failures

• Carrier disruptions

• Customs delays

• Severe weather

• Public health emergencies

• Other events beyond our reasonable control

Where possible, we will take reasonable steps to minimize the impact of such events.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

This section does not apply where prohibited or restricted by applicable consumer protection laws.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.

23. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which Razzaq Vintage is legally established, except where mandatory consumer protection laws in the customer's country provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available to them under the laws of their country of residence.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed only to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by applicable law.

25. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies published on our website, form the applicable agreement between you and Razzaq Vintage regarding your use of our website and purchases, subject to any mandatory rights provided by law.

26. Contact Us

If you have questions regarding these Terms of Service, your order, or our policies, please contact Razzaq Vintage through the contact information provided on our website.

Business Name: Razzaq Vintage
Website: Razzaq Vintage
Contact: Please use the contact information provided on our website.